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Tag: customer journey

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Gainsight Launches the Agentic Stack for Customer Retention

New built-in agentic studio, pre-built AI agents and expanded MCP and CLI access give post-sales teams a flexible and complete platform for retention and growth 
New built-in agentic studio, pre-built AI agents and expanded MCP and CLI access give post-sales teams a flexible and complete platform for retention and growth

Gainsight Announces New AI-Native Services Business

Customers can now hire Gainsight to manage renewals and own retention outcomes with Atlas agents and humans-in-the-loop 
Customers can now hire Gainsight to manage renewals and own retention outcomes with Atlas agents and humans-in-the-loop

Volkswagen Group Singapore Partners with FOMO Pay to Introduce Digital Payment Tokens for Seamless Transactions

Volkswagen Group Singapore customers can now pay for vehicles and aftersales service using major digital payment tokens such as BTC, ETH, USDT, USDC, etc., with...

FordDirect Partners with Podium to Deliver AI-Powered Conversations to Ford and Lincoln Retailers

LEHI, Utah, Aug. 12, 2025 /PRNewswire/ -- Podium, a leader in AI-powered customer engagement tools, today announced its AI BDC solution is now officially...

NLX and Amazon Web Services Deliver Generative AI-Powered Conversational Experiences for Saks Fifth Avenue

Luxury Retailer Elevates Customer Service Experience with Patented NLX Technology that Combines Voice, Chat and Visuals using Amazon Bedrock and Amazon Connect NEW YORK, Aug....

Stibo Systems Earns Microsoft Solutions Partner Designations in Key AI Sectors

AARHUS, Denmark, Aug. 7, 2025 /PRNewswire/ -- Stibo Systems, a global master data management (MDM) solutions provider, has deepened its strategic collaboration with Microsoft,...

Consolidated unaudited interim report for the II quarter and first 6 months of 2025

A webinar on the presentation of the results (in Estonian only) will take place on 31 July at 13:00 (EEST), more information.

Agentic AI Unlocks 2X Conversions: Netcore Cloud’s ‘State of MarTech 2025’ Spotlights Early Adopter Advantage

Marketers embracing Agentic AI report up to 23% higher campaign performance, as 60% of consumers now expect AI-powered brand experiences. MUMBAI, India, July 30, 2025...

Agentic AI Unlocks 2X Conversions: Netcore Cloud’s ‘State of MarTech 2025’ Spotlights Early Adopter Advantage

Marketers embracing Agentic AI report up to 23% higher campaign performance, as 60% of consumers now expect AI-powered brand experiences. JAKARTA, Indonesia, July 30, 2025...

Reach New Heights with NCTC and ACA Connects Independent Show 2025 in Salt Lake City

The Independent Show 2025 will empower broadband providers and Pay-TV CSPs with insights on mobile, AI, streaming and policy shifts in Salt Lake City.

Onix Brings the Power of AI Agents and Agentspace to Customer Service with Acquisition of UJET Services Unit

Strengthening Onix's position as a leading partner for Google Cloud's Customer Engagement AI Suite (CES), Agentspace, and Agentic AI with preferred UJET CCaaS implementation...

OMRON Healthcare Singapore partners with bolttech and QBE to launch innovative embedded health solution

The comprehensive subscription programme offers OMRON customers in Singapore access to personalised health protection and insights SINGAPORE, July 22, 2025 /PRNewswire/ -- Global insurtech bolttech...

Blink Charging UK Simplifies EV Charging Payment Experience via Zapmap

London, UK, July 15, 2025 (GLOBE NEWSWIRE) -- Blink Charging Co. (NASDAQ: BLNK) (“Blink” or the “Company”), a leading global owner, operator and provider of electric vehicle (EV) charging equipment and services, has announced that its wholly owned subsidiary, Blink Charging UK Ltd., is collaborating with Zapmap to offer drivers seamless access to payments via Zapmap’s app simplifying the EV charging payment experience throughout the UK.

Gainsight Expands Global Reach with New EU Datacenter

New regional datacenter strengthens Gainsight’s commitment to EMEA growth, enterprise readiness, and the global deployment of AI-powered customer intelligence 
New regional datacenter strengthens Gainsight’s commitment to EMEA growth, enterprise readiness, and the global deployment of AI-powered customer intelligence

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