Tag: Cresta

Cresta Launches Intelligent Omnichannel AI Agent, Delivering Seamless Customer Experience Across Voice and Digital Channels

Expanded offering ensures continuity, personalization, and efficient service across both voice and chat, allowing customers to interact with brands via their preferred channels PALO ALTO,...

Cresta Named a Leader and “…A Force to Be Reckoned With” in Conversation Intelligence for the Contact Center

The company received the highest score possible in 16 criteria, including Innovation, Insights-to-Action, Real-Time Guidance, and Revenue Generation PALO ALTO, Calif., June 5, 2025...

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Tag: Cresta

Cresta Launches Intelligent Omnichannel AI Agent, Delivering Seamless Customer Experience Across Voice and Digital Channels

Cresta Named a Leader and “…A Force to Be Reckoned With” in Conversation Intelligence for the Contact Center

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